Service

In this section

Training
Tech Support
After Hours
Updates

Support Group

661-210-4522

Email Support:

click here

Fax Support

518-713-9062

Monday to Friday Hours:
EST 9am to 7pm
CST 8am to 6pm
PST 7am to 4pm

Click here for
After hours info

Customer Service is Job ONE at ASCAR!

"Our Team of Software Technicians and Engineers have the experience, training, and most important - the commitment to provide excellent service for our clients".....
Dan Citera - President

Dan Citera
Rule

Our Support strategy is focused on providing immediate support at the lowest possible cost. The reliability of our software and file structure allow us to actually lower the cost of support while providing fast effective service.

We have expanded our service hours and improved our Support Packages to better serve our customers. In addition we have added a new "After Hours" service. We are seriously committed to educating our clients on the use of their ASCAR system. We have scheduled monthly classes and workshops that are very informative. We also offer optional testing and certification to ensure quality ASCAR operators. 

We look forward to providing you with excellent service.

Cristian Rapagna

Cristian Rapagna
Technical Manager
and Software Engineer
Ph: 661-210-4522 ext.123

Tom Serra
Technical Team Member and Software Engineer
Ph: 661-269-8800 ext.149

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